SAFE HOSPITALITY

Anti-COVID-19 regulations:

The health of our guests and our staff are the priorities that guide our decisions on a daily basis.

We have adapted to the regulations in force and we have taken personalized measures in order to guarantee you a peaceful holiday, far from the worries and fears that have characterized the last few months.

To this end, we publish our safety protocol, which will be updated in line with developments in the current health situation.

Safety equipment for guests and hotel staff:
Specific personal protective equipment has been provided for hotel staff and a Safety Kit will be available for Guests (mask, disinfectant gel and disposable gloves). Guests will also find numerous hand sanitizer gel dispensers in all common areas and at hotel bar and restaurant.

Cleaning:
Regular ventilation and rigorous sanitization with certified products of rooms, bar, restaurant and contact points
Regular disinfection of major areas of contagion such as switches, handles and doors, counters, etc.

Restaurant:
We have expanded the spaces between the tables so as to ensure a safe distance and allow our guests to enjoy the delights of our Chef in serenity.
The breakfast and dinner service, depending on the number of guests present at the hotel, could be divided into two shifts
The morning buffet has been replaced with table service, on request, it will be possible to receive a breakfast box in your room

Pool:
According to current regulations it will be possible to use the outdoor swimming pool. Chlorine ensures that the virus does not survive and cannot spread in the water. However, we do care that the safety distance is respected.

Reorganization of the meeting and event spaces:
The spaces and flows of entry and exit from the meeting and event areas have also been completely revised on the basis of the rules of social distancing: all meeting rooms have adapted their capacities and are available in different set-ups to meet any needs of our guests.

Staff training:
All staff has been trained in relation to the new procedures and service standards required by the security protocol and the certification process.

Involvement of our suppliers-partners:
Our suppliers and partners have adopted the protocol and new guidelines for the safety of Guests and Staff.

General Information:
You will be able to take advantage of all our services and participate in the activities included in our Activity program which will be carried out without losing sight of the security measures necessary to make you live unforgettable moments.
For this reason, it will be possible to make changes due to the distance rules.
Our staff, which will be subjected to daily temperature measurement before entering into service, will be adequately trained and promptly updated in order to always guarantee the knowledge and respect of safety protocols.